Offering a comprehensive range of client support services, VCS ensures that client satisfaction is continuously and optimally met on every level. Providing clients with a solid foundation of support and security is the cornerstone on which we measure our success.
VCS perseveres to support our software and client base in a multitude of ways by offering:
- Phone, Internet, and E-Mail Technical Support
- Onsite Visits and Training
- Complete Support Packages
- Interactive and User-Friendly Client Care Portal
- Consultancy Sessions
- Product Manuals, Implementation Guides, and Training Video Library
- Software Upgrades and Enhancements
- Custom Programming
- State-of-the-Art Training Facility for private instruction
- Refresher Training Classes
- Annual User Conference
Successful software utilization requires a sophisticated software maintenance methodology and well–defined processes. Thus, VCS adheres to rigorous standards and a disciplined approach in delivering these benefits to our clients.