As employees in homes and offices overwhelmingly make their voices heard with respect to flexible work arrangements and remote communication, it might be time to improve or even overhaul your business’s mobile workforce management platform.
No matter what industry your company is in, making sure its leadership and human resources department are ready for hybrid employee relationships is essential to strategically gaining the upper hand in today’s market for labor and talent, as well as efficient technology cost allocation.
Whether it’s professional services, retail, health care, sales, government, technology or another workplace sector, a business that needs to accurately manage employee administration, engagement and development and utilizes a top-of-the-line, adept remote cloud solution to accomplish this is an organization pivoting into the future.
Rethinking Resources for Mobile-First Needs
Small business and corporate leaders need to rethink resources in order to meet in-office, fully-remote, and hybrid employees where they are today:on their mobile devices. Nearly all types of workers have completely changed how they work because of the COVID-19 pandemic, with smart business leaders embracing digital transformation step by step.
Many businesses are reliant on technology, so it’s not surprising the on-demand and desk-less-worker sector is growing in a variety of ways. Additionally, more and more desk-less workers say more technology would help them do their jobs better.
In spite of the recent excitement generated by hi-tech improvements in artificial intelligence, machine learning functionality, robots and other disruptive innovations, the business world’s real innovation should be focused on optimizing its workforce through a robust field-workforce management system. Mobile learning technology, along with big data, offers employers the chance to curb employee turnover, deliver worker convenience, and directly train staff so they can better understand and improve operations.
Many data points that companies are already sitting on can be mined and used to identify and improve employee communication and operations, enabling businesses and workers to meet important goals and metrics, thereby optimizing workforce’s for team success.
Identifying, Enabling, and Developing
While the future of work is on-demand and desk-less,it also requires innovative technologies to succeed. A growing number of workers no longer wants face-to-face training and on boarding, highlighting the need for a truly virtual, mobile and ups-killing-and-training environment.
Many Americans believe their company hasn’t invested in digital transformation because costs have been too high. Some think their workplace lacks technology and the digital tools needed due to an older generation being in charge, especially with the majority of C-suite leaders being composed of baby-boomers. Some can be resistant to technological advancements or don’t realize the significance.
But an organization’s ability to succeed will be largely determined by its mobile-first approach to work.This is due to the increasing number of laptop, smartphone, tablet and mobile-device users, as well as the amount of time they spend on mobile devices every day. Mobile solutions make unified communications and learning and development material more accessible, thus enabling an efficient way of working. Human resource departments and learning-and-development managers need to make a concerted effort to enhance training and development via mobile devices.
A leading factor in the competitive environment of the future of work is empowering people to succeed by providing them with the information they need at their fingertips — all while empowering your business’s human resources efficiencies and technology cost-containment as well.
Making Sure You are Future-Ready
If a mobile workforce software solution plays a big role in the future of work, how can companies make sure they’re ready? The secret lies in a different type of employee-human resources technology. By embracing the right platforms and solutions to facilitate flexible working, seamless communication, effective learning and a strong culture, it doesn’t matter where an employee is working from.
Among Millennials, which make up the fastest growing segment of the U.S. workforce and household formation, the statistics shoot up. Nearly all Millennials (97 percent) own and use mobile phones and devices, and 90 percent always have their phone or device nearby. This is according to a recent Gallup Workplace poll and survey research study. The future of work and employee administration is very much in their hands.
Nonetheless, with all ages of workers already using their remote/mobile devices throughout the day, implementing mobile-based workflows or training programs provides a seamless experience and eliminates barriers. There is a natural flow of work. Incorporating that natural flow within devices that employees are already accustomed to using is critical to evolving future workflows and operations. Allowing employees to remotely complete tasks, training, and more — along with how and when it best suits them — will make the all-around employee experience feel more like an opportunity to improve skills and earning potential rather than a chore that needs to be checked off.
Perhaps the biggest selling point of “mobile anywhere” is accessibility. Flexibility and agility will be keys to business success in the future, and mobile offers both. By integrating a mobile-first approach throughout any business’s workforce engagement strategy, employees can complete tasks from virtually anywhere at any time. This vastly broadens the supply of employees and allows for the flow of work to be uninterrupted.
A Mobile Workforce Software Solution that Fills the Gap
When senior management leaders consider activities associated with sourcing, recruiting, engaging, developing, and broadly managing the administrative functions of a workforce, they usually go first to the human resources function. This is according to the human resources section of Orchestrating Workforce Ecosystems, part of MIT Sloan Management Review’s 2022 Future of the Workforce Global Executive Study and Research Project.
“This group usually has responsibility for all aspects of human resources, including compliance, policy enforcement, and so on,” the report states. “But when a workforce is truly a workforce ecosystem consisting not only of employees but also external players — both individuals and organizations — how does HR’s role change?”
It goes on to state than many responsibilities of human resource departments shift and lead to modified or new management practices. Workforce planning, talent acquisition, learning and development, career path development, performance management, and rewards all should be reconsidered as workforce’s expand.
This is where mobile workforce management software vendors are working to fill the gap. Is your business implementing a solution that can reduce administrative costs, hire the best candidates, and ensure employees are available when they’re needed. Are you benefiting from analytics tools, custom reporting capabilities, and automated compliance and scheduling?
Have you found a way for software to simplify human resources, time and labor, payroll, and talent management for today’s modern remote or hybrid workforce? What about enabling custom-configured and tailored solutions without the time and costs usually demanded by these technologies?
VCS solves these issues — and much more.