Innovative Scheduling for Emergency Response Agencies

An automated, web-based fire scheduling and personnel management system is essential for the successful operations of mission-critical Fire and EMS agencies. With the need to immediately respond to emergencies, these dedicated professionals require sophisticated software technologies to alleviate the burden of administrative paperwork, labor management, and payroll calculations.

FIRES (Fire-Rescue Scheduling System) is an indispensable management tool for supervisors who are responsible for managing the complex and variable schedules of their agencies. The flexible, user-friendly screens automate everything from calendaring, overtime and certifications to payroll, reporting, and broadcast messaging.

This computerization facilitates substantial improvements in operational efficiency by enabling management staff to be allocated to more important tasks, while eliminating the human error factor inherent in paper-based systems.

FIRES offers progressive employee self-service features available through the Internet, smart phones, tablets or workstations. Employees have the ability to check their schedule, confirm real-time accrual balances, request leave and overtime, accept an offer to work, and sign up for special assignments. Broadcast messages regarding overtime opportunities or emergencies can also be received by staff via text, e-mail or phone using state-of-the-art telephone technology.

Contact us today for a free, no obligation, and personalized web demonstration at
(888) 864-4144 or via email at .

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FIRES Product Brochure

Download the brochure and learn how our powerful scheduling solution – tailored for fire, emergency response, and transport agencies - will make your organization more efficient.



FIRES Features

  • Electronic Timesheets

    The schedule is easily maintained with electronic timesheets that can be generated for every employee each pay period.

  • Biometric Identification

    Cutting-edge biometric time clocks such as hand and fingerprint scanners automatically update attendance within the system.

  • Cloud Technology

    An innovative cloud-hosted environment is included with each solution, making the SaaS model easy, secure, and reliable.

  • Leave and Time Balances

    Accruals, time off, and leave are automatically calculated to provide management with instant access to employee time balances.

  • Employee Self-Serve

    Employees are empowered to view and manage their own schedules, which contributes to a happier, more productive workforce.

  • Shift Bidding

    Grant access to eligible employees to view available shifts and rank them in order of priority selection. Overtime shift bidding can be awarded based on the rules set by the organization.

  • Overtime Management

    Manage overtime with automatically generated employee lists, based on skill sets, to ensure that the right people are covering the right positions.

  • Robust Reporting

    There are over 45 canned reports and 50 popular custom reports, of which productivity, cost effectiveness, and all other activities can be quantified and analyzed.

  • Real-Time Schedules

    Immediately know when overtime is needed, a shift falls below minimum staffing levels, a certification has expired, or a call-out occurs.

  • Payroll Services

    The accurate calculation of employee work hours according to your business, union, and HR rules will take one-third of the time it takes to complete manually.
    Utilize VCS Payroll or integrate with any other provider.

  • Time Clock Verification

    Verify schedule data using time clock check-ins via key fob, prox card, fingerprint or handprint.

  • Broadcast Messaging

    Instantaneous messaging capabilities through email, phone, and text provide supervisors and employees with essential communication tools.

  • Import/Export Gateway

    Import various types of data from other systems into the scheduling solution or export data in .csv, .txt, and .xml formats.

  • Extra Duty Billing

    Off-duty or secondary side jobs that are contracted out for hire to businesses or private citizens can be automatically filled and billed within the scheduling solution.

  • Extra Duty Request

    Users can request to work pre-selected extra duty jobs that are posted to the schedule via software, the web, and through a smart phone.

  • Audit Trail

    Track and automatically log all activity actions, such as when a change was made and by whom.

  • Eliminate Paper

    The elimination of paper slips and timecards immediately improves workforce productivity and organization.

  • Timesheets and Payroll

    Timesheets are created automatically from the schedule and electronically exported to your payroll provider.

  • Training Certification

    Track employee skill sets and certifications to always know when an employee has acquired new skills or is in need of re-training.

  • Security Levels

    Each security level has specific permissions within the system that are customizable and available for view.

  • Smart Phone Access

    Access any of our dynamic rules-based employee scheduling solutions right from your mobile devices!

  • Overtime Request

    Request overtime easily through the system, the Internet, and any smart phone or tablet.

  • Time Off Request

    Users can request time off effortlessly in three easy steps by choosing the time off request date, selecting a reason, and submitting the request.

  • Staff Shortage Alerts

    Be immediately alerted when a shift falls below minimum staffing requirements with a vibrant change in shift color right on your dashboard.

  • Rules Policy Automation

    Input the rules of your organization’s scheduling and time & attendance policies, and customize them at any time.

  • Customized Desktop

    Use active tiles to customize your desktop and create as many dashboards as you like.

VCS Software is being implemented across the country


Free Assessment Offer

Sign up for a free assessment and needs analysis of your current scheduling and time & attendance process for your business, organization, or government facility! Take the opportunity to speak to a scheduling expert in a 15 minute, no-obligation conference call and receive recommendations to improve your current process.

  • The challenge we had prior to FIRES is that our scheduling program was inadequate and we had to do payroll the old fashioned way, by hand! Now we are able to pull reports from FIRES… it does it all for us and we no longer spend 6-7 hours figuring payroll – it is done in 2 hours or less.

    Becky Reeves, Clovis, NM
  • FIRES has greatly improved the ability to track employees’ time off and provide for a reliable, accurate schedule for both [our] Fire and EMS departments. It worked so well that we convinced our Police Department to purchase the program!

    David Volk, Perth Amboy, NJ
  • FIRES has answered our scheduling needs and greatly reduced the time and effort needed to complete our payroll. We were able to reduce our administrative costs with the use of this software because less time was needed to complete our daily and bi-weekly reporting and tracking.

    Lewis Butterfield, Columbus, OH
  • Being on the VCS cloud has benefited this agency in many ways. It has freed up much needed server space. It has also eliminated the maintenance required to stay up to date with the most current version.

    Joseph Otto, Westampton, NJ
  • Your introduction to the product, your training and your service is superb.

    George Scherb, Allendale, NJ
  • The employees at VCS are very willing to help and knowledgeable about their product. The system and the people at VCS have been an asset to our department's scheduling needs.

    Matt Cover, University Park, PA
  • The system is employee friendly! I would highly recommend this solution for your scheduling needs.

    Debra Patch, Villanova, PA
  • Very user-friendly and useful. Wish we had switched years ago. Great time saver.

    Tom Endy, Wyomissing, PA